CHARLIE IBIZA TRANSFERS
CHARLIE IBIZA TRANSFERS
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Privacy Policy

Last updated: 15 June 2026

This Privacy Policy explains how Charlie Ibiza Transfers collects, uses and protects your personal data when you book or enquire about a transfer with us. We only collect the data we need to provide your transfer, and we handle it in line with the EU General Data Protection Regulation (GDPR) and Spanish data protection law.

1. Data Controller

The data controller responsible for your personal data is:

2. What Data We Collect

We only collect the data we need to provide your transfer:

  • Booking details: name, email, phone number, pickup and drop-off locations, date and time, flight number, number of passengers and luggage.
  • Payment data: processed directly by Stripe. We do not store or see your full card details.
  • Communications: messages you send us via WhatsApp, email or the website.
  • Website data: basic technical data such as IP address, browser type and pages visited, collected through cookies and analytics.

3. How We Use Your Data

  • To arrange, confirm and deliver your transfer.
  • To share necessary details (name, pickup, time, flight) with the licensed transport partner and driver assigned to your transfer.
  • To communicate with you about your booking.
  • To process payment via Stripe.
  • To comply with our legal and tax obligations.
  • To improve our website and service.

4. Legal Basis

We process your data on the basis of:

  • Performance of a contract — to deliver your booked transfer.
  • Your consent — for communications and cookies where required.
  • Our legal obligations — such as tax and accounting records.

5. Who We Share Data With

We share your data only as needed to deliver your transfer:

  • Transport partners and drivers — to carry out your transfer, we share your name, pickup/drop-off, time and flight details with the assigned licensed operator.
  • Stripe — to process your payment securely.
  • Service providers — such as email and analytics tools used to run our business.

We never sell your personal data to third parties.

6. Data Retention

We keep your booking and payment records for as long as required to fulfil the service and to meet legal and tax obligations (typically up to the period required by Spanish law). After that, your data is deleted or anonymised.

7. Your Rights

Under GDPR you have the right to access, correct, delete or restrict the processing of your personal data, to object to processing, and to data portability. To exercise any of these rights, contact us at hi@charlieibizatransfers.com. You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, www.aepd.es).

8. Cookies

Our website uses cookies to function correctly and to understand how visitors use the site. You can control or disable cookies through your browser settings. Where required, we will ask for your consent before placing non-essential cookies.

9. Data Security

We take reasonable technical and organisational measures to protect your data. Payments are handled by Stripe over encrypted connections, and we limit access to personal data to what is necessary to deliver your transfer.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date shown above.

11. Contact

For any questions about this Privacy Policy or your data: